Privacy policy
1. Introduction
This Privacy Policy explains how Alastair ("we", "us", "our") collects, processes, and safeguards the personal information provided by users ("you", "User") of our investor relations AI-powered email drafting service ("Service"). Your privacy and data protection are of paramount importance to us.
2. Information We Collect
We may collect and process the following types of personal data:
Contact Details: Name, email address, job title, and contact number.
User-Provided Content: Any content, communications, or information provided or generated by users while using our Service.
Technical Information: IP addresses, browser type, login information, time zone settings, and usage patterns.
3. Purpose of Data Collection
We collect personal data to:
Provide and manage access to the Service.
Improve and develop our AI technology.
Communicate with users regarding updates, support, and service improvements.
Ensure security and prevent misuse or unauthorized access.
4. Legal Basis for Processing
We process personal data based on:
Consent explicitly provided by the User.
Necessity for the performance of our Service.
Compliance with legal obligations.
Our legitimate interests in enhancing and improving our Service.
5. Data Storage and Security
Personal data collected is securely stored within Pinecone databases, utilizing robust encryption and secure access controls. We regularly review our security measures to ensure data protection.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Data provided during the Trial may be retained to help us enhance and improve our Service, unless a User explicitly requests deletion.
7. User Rights Under UK GDPR
Users have the right to:
Access their personal data held by us.
Correct inaccuracies in their data.
Request deletion or restriction of their data.
Object to the processing of their data.
Withdraw consent to processing at any time.
To exercise these rights, please contact us at [Your Contact Email].
8. Sharing of Data
We do not sell or share your personal data with third parties, except:
To comply with legal requirements or requests from law enforcement.
With trusted third-party service providers who operate under strict confidentiality agreements and data protection protocols.
9. Cookies and Tracking Technologies
Our Service may use cookies and similar technologies to enhance user experience, monitor usage patterns, and ensure Service security. Users can adjust their browser settings to refuse cookies; however, some features of our Service may not function optimally as a result.
10. International Data Transfers
We store and process all personal data within secure UK-based or EU-based facilities. Should data transfer outside these regions become necessary, we will ensure all transfers comply with UK GDPR requirements.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy periodically. Users will be informed via email of any significant changes. Continued use of our Service after any modifications indicates acceptance of the updated Privacy Policy.
12. Contact Information
For queries, concerns, or requests related to data protection, privacy practices, or this Privacy Policy, please contact us at:
Last updated: 3rd April 2025